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Meet the Team: Marco Alvarez, Manager of Customer Success


Who are you? Where are you located?

My name is Marco Alvarez and I am the Manager of Customer Success at Tread.

I'm based out of Vancouver Island in British Columbia.

Tell us about your role.

In my current role, aside from creating content and training materials, I'm an advocate for drivers, dispatchers, office managers, and owner-operators, helping make sure they spend more time doing what they do best.

What do you love about your role?

I love having the opportunity to help our clients from all over Canada and the U.S.

I have learned a lot about short-haul trucking and gained so much respect for those working day and night to help improve and develop our infrastructure.

Having the opportunity to work directly with our partners and help their drivers with new technology is a really rewarding experience.

What is your favorite perk that Tread offers?

I really like our benefits package. Here at Tread, we get full benefits from day one, including dental, health, and mental health, both in Canada and the US.

Why should someone choose to work at Tread?

I would recommend working with Tread because you work with really wonderful people, solving complex problems while having fun.

Curious about what positions at Tread are available? Visit our job postings section to learn more!

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