COVID-19 & best practices for construction material movers

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Q&A with Tread founder Noah Dolgoy: COVID-19 & best practices for construction material movers

Since the onset of the COVID-19 crisis, the team at Tread has been receiving lots of questions about how we’re handling the evolving situation so we put together a quick Q&A to help guide our partners through the uncertainty.

How can trucking companies help minimize exposure to, and help prevent the spread of COVID-19?

There has been a lot of energy devoted to the development of “best practices” by public health officials that we are trying to share with everyone we can.

Social distancing is key! 

This virus is very effective at spreading and because there is currently no cure, the best way to protect one another is to, unfortunately, stay away from each other and to avoid sharing items that can transmit the virus. 

In some industries, like construction and hauling, social distancing can present challenges as we interact at busy work sites that have lots of people working together and many items being exchanged. The best way to keep worksites safe while still fulfilling the obligations of an essential service include moving to paperless practices, avoiding the sharing of physical items, and implementing social distancing.

What parts of the trucking process expose truckers to the highest risk of transmission?

Any exchange that requires physical contact including gathering physical signatures and the sharing of paper copies of tickets and invoices. The virus can live on paper surfaces and is transmitted very effectively through the exchange of paper. 

Those moments where a clipboard gets passed between people or a ticket copy gets torn and handed in (and is then handled by someone new) present the highest opportunity for transmission and therefore the highest risk for truckers and their clients. 

Finding ways to reduce the opportunities for transmission is something we are focusing on with our clients.

How does digital signoff support going paperless?

We completely eliminate the need for physical transfer of paper by allowing users to sign tickets on their phones and share those signed tickets on a digital platform. This eliminates a huge risk of transmission for our users and their stakeholders.

Without the obvious public health and safety benefits, features like digital signoff also allow for more consistent, accurate and speedy reconciliation for companies while also reducing the cost of invoice processing.”

What resources has Tread made available to its current and future customers to help?

Tread is committed to supporting users in the new reality of doing business remotely. We have designed processes and invested significant resources in creating what we believe is the best dispatching platform on the market, supported by the most comprehensive customer service process in the market. 

We had a client come to us with an emergency situation that required us to onboard and facilitate dispatch to over 120 third party hauler vehicles in less than 24 hours. Our team immediately built a unique remote implementation plan tailored to that client’s needs, and rolled it out overnight. We saw 139 dispatches sent the next morning. Our team was there to support the client the whole way.

If you’d like to learn more about how Tread can make your business safer and more profitable, reach out to us to book your free demo!

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